Position in the booking journey
- Confirmed Booking
- Invoice
- Payment Evidence
- Verification
- Receipt / EFD
- Reconciliation
- Outstanding Balance Follow-up
Accounts takes over once the booking is commercially confirmed, and carries the financial record through to a reconciled, evidenced close.
Department responsibilities
- 01Read the booking context — what was sold, to whom, on what terms.
- 02Control the invoice.
- 03Review payment evidence.
- 04Verify payment through the controlled workflow.
- 05Issue or link receipt or EFD evidence.
- 06Reconcile.
- 07Follow up outstanding balances.
Training case
TRAINING / CASE STUDY — NOT PRODUCTION KPI
- Case
- ATZ-CS-2026-001
- Booking
- ATZ-2026-000001
- Client
- Mr & Mrs Anderson
- Dates
- 10–21 June 2027
- Duration
- 12 days
- Guests
- 2 adults
Read-only demonstration case. The Anderson record is never mutated during training.
Anderson finance training context
- Invoice
- ATZ-INV-2026-0002
- Booking
- ATZ-2026-000001
- Invoice / quotation context
- USD 24,800
- Deposit context
- USD 6,200
- Balance
- USD 18,600
These are training context figures only. No amount is shown as received or verified unless an authoritative Payment record supports that state.
Daily working rhythm
- Start from the Finance Command Center and read confirmed bookings awaiting finance.
- Read the booking context before touching any financial record.
- Raise or update the invoice against the confirmed booking.
- Review payment evidence as it arrives — never treat a slip as settled.
- Verify payments only through the controlled workflow.
- Issue or link the receipt or EFD evidence once verification is complete.
- Reconcile the account and follow up outstanding balances.
- End the day with the ledger reconciled and balances current.
You Own / You Do Not Own
Accounts does
- Invoice control
- Payment evidence review
- Controlled verification
- Receipt / EFD evidence
- Reconciliation
- Outstanding balance follow-up
Accounts does not
- Rebuild the booking
- Change what was sold
- Re-price the itinerary
- Issue commercial terms
Practical Online Training
Online Training
Reservations + Accounts
Accounts learns
Anderson is read/demo only. Write exercises require approved QA records.
/training/reservations-accounts-2026
